How it works
A thin line from the call to the packet.
Sequential work. Not a hub. Not a switchboard. Intake, documents, follow-up — then a packet on your desk.
- 9PM CALL
- INTAKE
- DOCUMENTS
- FOLLOW-UP
- PACKET
01 · 9PM CALL
You take the call.
Someone reaches you after hours. You stay the owner they meant to hire. Staff starts while you are still on the line.
02 · INTAKE
Who, what, and how to reach them.
Names, numbers, the reason for the call, and what they are waiting on. A record — not a voicemail dump.
03 · DOCUMENTS
The record becomes a packet.
Call notes, contact details, a short timeline, and the next step. Written so you can open it in the morning and know where you are.
04 · FOLLOW-UP
The thread stays warm.
Confirmations, nudges, and a current record. Staff keeps the loop moving until you close it.
05 · PACKET
Ready on your desk.
You pick up as the owner. The work after the call is already assembled. You decide. You stay hired.
Stand-Up
We stand a team up for your shop.
You stay the owner people hired. Staff handles intake, documents, and follow-up so the work after the call is a packet — not a pile.
To stand up
$3,500
One-time. Built around your shop.
Retainer
$750/mo
Staff stays on the floor after stand-up.
Intake path
The call becomes a record: who called, what they need, how to reach them.
Document packet
Notes, contacts, timeline, and next steps — assembled so you can pick up as the owner.
Follow-up loop
The thread stays warm. Confirmations, nudges, and a current record until you close it.